Need help
with Criticaize?
If something breaks, your purchase does not restore, or you have a question about your account, send an email and include the most useful details so I can reply faster.
Email support
The fastest way to reach support is by email. If you are reporting a bug, include what happened, what device you used, and what you were doing right before the issue showed up.
What to message about
- App crashes or startup issues
- Subscription and purchase problems
- Restore Purchases not working
- Login, account, or deletion requests
What to include
Device model, iOS version, what happened, and ideally a screenshot or screen recording. That usually saves a full back-and-forth.
This page is suitable as the App Store Connect support URL once it is live.